Your First In-Person Class

Please come 10 minutes early to your first class to fill out a brief client intake form and allow us time to give you a tour of the studio. If you prefer, you may also print the intake form here and bring it to your first class. When you arrive please head upstairs to our mat room where your instructor will check you in and give you our intake form. Please note that for the safety and maximum benefit of all, clients will not be granted admission 5 minutes after the start of class.

Mats

We have two types of mats at the Studio: thicker Pilates mats, and more traditional sticky yoga mats that we wipe down at the end of each class. You are welcome to use our mats free of charge, or if you prefer to bring your own mat, that is okay too.

What To Wear

Please wear form-fitting clothes that will allow your body to move comfortably and stretch freely. We exercise barefoot in the classroom, so you do not need any special kind of footwear or socks. We have 4 bathrooms in our studio that can be used to change in as well as a shower room.

Parking

We have plenty of FREE 2-hour parking underneath our building (enter parking garage on west side of NW 22nd Avenue between Overton and Pettygrove). Please utilize any space marked “Patient” or any unmarked space. Please do NOT park in any space marked “Reserved” or you risk being ticketed.

Mat Class Cancellation

If you need to cancel any reserved mat classes we ask that you call us at least two hours prior to the start of class so we can open up that space for another client.

If you are on an unlimited package a $10 late cancellation feel will be applied.

Reformer Class Cancellation

If you are canceling a reformer class or private session please call at least 24 hours in advance.

If you miss your reserved class or arrive more than 5 minutes after the start of class you will be considered “absent” or a “late cancel”  For clients on pay as you go packages one session will be deducted as your “no show/late cancellation fee.”  If you are on an unlimited package, a $20 late cancellation fee will be applied.

Policies

  • Please wear comfortable, formfitting clothing.
  • Cell phones silenced for your relaxing pleasure and others.
  • For the safety and the maximum benefit of all, clients will not be granted admission 5 minutes after the start of the class.
  • Pilates packages expire 3 months from purchase date.
  • No refunds, only exchanges and studio credit.
  • Chewing gum is not permitted in the studio.
  • Gift certificates are available online or in the studio.
  • Reservations are available online or by calling the studio, space is limited.
  • Online scheduling is available for new clients and members.
  • Shoes are not permitted in the mat room.
  • Please where non-scented deodorant. No heavy perfumes.

For Private Single and Duet Appointments: Our early cancellation policy for private sessions is at least 24 hours prior to your appointment time. After that, you will be considered a “late cancel” and subject to a the full session fee. If you “no show” your appointment you will also be subject to the full session fee.

Reformer Equipment Classes: 24-hour cancellation notice or the full charge for the class will be deducted from your package.  If you are on an unlimited package a $20 late cancellation feel will be applied.

All Mat Classes: Our early cancellation policy for mat classes is at least 2 hours prior to the start of class.  If you miss your reserved class or arrive more than 5 minutes after the start of class you will be considered “absent” or a “late cancel”  For clients on pay as you go packages one session will be deducted as your “no show/late cancellation fee.”  If you are on an unlimited package, a $10 late cancellation fee will be applied.

We encourage you to put yourself on the waitlist for any class you’d like to attend that’s full. People cancel classes every day and there’s usually a good chance you’ll get in.

When your spot opens, an email is automatically sent confirming your reservation, at which point you can hit “reply” to that email with a “yes, I’ll be there” message. If that email is sent any day PRIOR to the day of class, we assume you will be here. If it is the SAME DAY as your class we will also call you to confirm your reservation.

If you CANNOT attend your class please cancel as soon as possible, either online, or by reply to your confirmed reservation email, or call us at 503-224-5073.

Please arrive at least 5 minutes prior to the start of class and if you cannot do so, call us. If you are NOT here early and don’t call to let us know you’re coming your space will be given to the next person in line once class begins.

Frequently Asked Questions

We have 2 types of mats at the Studio: thicker pilates mats, and more traditional sticky yoga mats, which we wipe down at the end of each class. You are welcome to use our mats free of charge, or if you prefer to bring your own mat, that is okay too.

Please wear form-fitting clothing that will comfortably allow your body to move and stretch freely. We exercise barefoot in the classroom, so you do not need any special kind of footwear or socks.

If you are new to Pilates we require starting in a beginner or all level class.  We require 10 beginner/all level classes before taking an intermediate class.  We require 10 intermediate classes before taking an advanced class.  Feel free to talk with your teacher if you are interested in advancing sooner.

We have a 2-hour free parking lot underneath our NW location.

We have 4 private bathrooms for changing and a shower at your disposal after class.

When you arrive for class you will see a sign in sheet on the front desk. Please sign in before each class or initial next to your printed name if you have reserved in advance.

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